Filter by color, length, occasion, designer and more to discover the perfect dress for your occasion.
All our items are available via our site. View availability using the calendar option. If the dress is available, you can book the dress for your preferred event.
Once your booking is made, you will receive a confirmation along with your Lender. They will then send your dress & ensure it arrives prior to your event.
Simply return the item as agreed with the lender, please send the dress back using the Australia Post satchel provided.
FAQ
We ship Australia wide. Flat rate of $12.95 for shipping there & back.
This will depend on the shipping method chosen by the lender. Always confirm with when you need the dress delivered by.
Absolutely. Just send a request to book to the item to info@designerclosethire.com.au & we will arrange this accordingly.
Unfortunately we do not currently offer a ‘try on’ service. As long as the dress matches the description we will be unable to refund any amounts paid.
Our lenders and our company will pack dresses carefully. However some fabrics are more prone to wrinkles so if you receive a dress with slight creases please hang the dress in a steamy bathroom and the steam will de-crease the dress. Do not iron or steam the dress unless you have expressly received written permission from the relevant lender.
It is your responsibility to ensure that you do not damage the dress. Please ensure that the dress is treated with care. Under no circumstances are you permitted to alter the dress.
Alf sent by one of our lenders, ask the lender how they wish to have the item returned. Predominantly Lender will with the item returned the same way it was shipped to you for instance Australia Post Express Parcels.
No, we do not require you to dry clean the dress.
All lenders and borrowers understand that accidents do happen. You need to contact us immediately in order to work out a resolution. You will be charged for the cost of repair and any disputes will be handled through Designer Closet Hire dispute mediation process.
You will need a parent or guardian to rent or lend on your behalf. All liability will be accepted by them.
Designer Closet Hire platform relies on both borrowers and lenders supporting each other to achieve excellent trust and service. When a borrower returns an item late it affects the lenders ability to clean and prepare the item for the next borrower. The system relies on you returning your item on time. If you are unable to do so for any reason our Late Fee Policy may apply. Any other queries please shoot us an email at info@designerclosethire.com.au
